LEARN AT YOUR OWN PACE A simpler start. Three short screen guides with narration, captions and chapters. Pause whenever you need to try a step.
Administrator and front desk videos use demonstration records. Customer views are signed out. Use your own account for saved changes. Stay requests require property confirmation.
CLIENT ADMINISTRATOR · 3:56 Client administrator: getting started Setup order, rentals and maps, pricing, taxes, staff access, arrival policy and launch checks.
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Jump to a lesson 0:00 · Start with the right workspace 0:20 · Follow the setup order 0:46 · Add the rentals you actually sell 1:09 · Build and check the site map 1:29 · Set prices before taking bookings 1:54 · Give staff their assigned tools 2:16 · Configure optional staff services 2:41 · Choose the arrival policy 3:05 · Review dynamic pricing carefully 3:30 · Complete a launch rehearsal
FRONT DESK · 3:32 Front desk: the daily workflow Daily overview, reservation review, guest records, requests, rental readiness and shift handover.
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Jump to a lesson 0:00 · Begin your shift 0:19 · Find and review a reservation 0:40 · Check the booking details 1:05 · Create or change a booking 1:32 · Separate stay requests from arrivals 1:56 · Confirm the rental is ready 2:22 · Complete the arrival workflow 2:49 · Handle departure and handover 3:11 · Check your work and protect access
CUSTOMER · 3:27 Customer app: plan your next stay New accounts, RV details, stay requests, trips, newsletters and iPhone or Android installation.
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Jump to a lesson 0:00 · Open the customer app 0:19 · Create your new account 0:40 · Keep your contact information current 1:02 · Add your RV, pets and preferences 1:25 · Find a property 1:47 · Send a stay request 2:14 · Check trips and property news 2:42 · Add the app on iPhone 3:04 · Add the app on Android